# Create incident in pager duty

**URL:** <https://forum.buildkite.community/t/create-incident-in-pager-duty/2450>\
**Category:** Features Requests\
**Created:** [December 10, 2022, 2:58am UTC](https://forum.buildkite.community/t/create-incident-in-pager-duty/2450 "2022-12-10T02:58:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Daniel](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.buildkite.community/daniel/32/1177_2.png) [@Daniel](https://forum.buildkite.community/u/Daniel)\
**Post date:** [December 10, 2022, 2:58am UTC](https://forum.buildkite.community/t/create-incident-in-pager-duty/2450/1 "2022-12-10T02:58:42Z")

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The pager duty integration only supports creating change events.  
I would like to create an incident on pipeline failure, for some critical pipelines, and have on-call notified.

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**Author:** ![paula](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.buildkite.community/paula/32/954_2.png) [@paula](https://forum.buildkite.community/u/paula)\
**Post date:** [December 10, 2022, 4:14am UTC](https://forum.buildkite.community/t/create-incident-in-pager-duty/2450/2 "2022-12-10T04:14:57Z")

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Hey @Daniel!

Welcome to the community! 🙂

That is a nice idea!, and we have it on our backlog, but unfortunately, there’s no eta.  
One workaround we have seen some folks use is doing something like sending webhooks to zapier or lambda and using those to trigger pager duty alerts.

Best!

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**Author:** ![Daniel](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.buildkite.community/daniel/32/1177_2.png) [@Daniel](https://forum.buildkite.community/u/Daniel)\
**Post date:** [December 10, 2022, 7:58am UTC](https://forum.buildkite.community/t/create-incident-in-pager-duty/2450/3 "2022-12-10T07:58:38Z")

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Thanks paula! I figured out a workaround using email integration with pager duty and it seems to be working pretty well.
